Privacy Policy

1. Our Commitment

At COPAA, we believe that protecting your data is a fundamental right. Our mission is to connect Africa safely, respecting the dignity of every user. This policy explains how your data is collected, used, protected, and respected.

2. What data do we collect?

A. Personal information provided by the user

• During registration: name, surname, country, email or phone number.
• On your profile: photo, biography, profession, interests (optional).
• When purchasing books or premium modules: payment information (encrypted).

B. Data generated by usage

• Interactions with other users (comments, COPs, likes).
• Participation statistics (baobab points, badge progression).
• Search and browsing history (to improve your experience).

C. Technical data

• IP address, browser type, language, device type, geolocation (if authorized).
• Errors or bugs for technical improvement.

3. Why do we collect this data?

• To create and secure your account.
• To adapt your experience to your language, country, and interests.
• To connect you with other Africans who share your values.
• To offer personalized content recommendations.
• To measure and improve platform features.
• To prevent abuse, hate speech, harassment, and inappropriate behavior.

4. Data sharing

What we don't do

• We do not sell, trade, or rent your data to third parties.
• We do not share your private messages.

What we may do

• Share anonymous and aggregated global usage statistics.
• Transmit data to competent authorities only in case of legal obligations (e.g., threats, fraud).
• Provide data to payment or delivery partners only as part of your transactions (securely).

5. How do we protect your data?

• SSL encryption of all communications.
• Servers hosted locally in Africa or in GDPR-compliant jurisdictions.
• Two-factor authentication (2FA) for sensitive accounts.
• Regular backups and continuous monitoring against intrusions.

6. Your rights and choices

You have the right to

• Access your personal data.
• Modify or delete your information.
• Download your data (portability).
• Permanently delete your account (and all associated data).
• Configure your profile privacy settings (public, private, semi-public).

7. Digital education and sovereignty

COPAA helps you understand:

• Digital challenges in Africa.
• Your digital rights.
• How to avoid scams, protect your data, and detect fake news.

Through COPAA EDUC, you can follow video capsules, podcasts, and quizzes about privacy.

8. Protection of minors

• COPAA is accessible from age 16 with parental authorization.
• Minor accounts are automatically more secure and limited.
• No minor profile is public by default.

9. Data retention period

• Data is retained as long as necessary for its use or until your account is deleted.
• Some data may be retained longer if required by law (accounting, security).

10. Contact & Complaints

For any question, modification request, or data deletion:

• Email: support@copaa.africa
• Help center: accessible from the app (chat, reporting, form).

Policy updates

We may update this policy to better protect you. You will be notified via the application. Each version will be archived and accessible.

African privacy, by and for us. COPAA respects your data, your identity, your language, your culture. Every user is a pillar. You are safe, at home.